Melissa Williams

Melissa Williams
Library Specialist

My role: 

I am the Electronic Resources Library Specialist for the University of Mississippi Libraries.  I am responsible for troubleshooting support calls that are turned in by users when they encounter issues with the electronic resources.  I help to find resolutions to the issues by working with vendors or fix the problem myself.  I am part of a team responsible for updating and maintaining accurate subscription information for our electronic resources (activating/deactivating titles, update coverage dates to reflect correct access, etc.).  I help the Electronic Resources and Discovery Librarian as needed for tasks such as journal access, database issues, and maintaining access. I communicate with multiple vendors and review licensing agreements for the Head of Continuing Resources. I work with DDA (demand driven program) e-books: MARC record loading and invoicing; watching the budget.




Bachelor of General Studies with minors in Southern Studies, English, and History


Cum Laude

Ole Miss logo
The University of Mississippi
P.O. Box 1848, University, MS 38677 USA
(662) 915-7211