Melissa Williams

Melissa Williams
Library Specialist

My role: 

I am the Electronic Resources Library Specialist for the University of Mississippi Libraries.  I am responsible for troubleshooting support calls that are turned in by users when they encounter issues with the electronic resources.  I help to find resolutions to the issues by working with vendors or fix the problem myself.  I am part of a team responsible for updating and maintaining accurate subscription information for our electronic resources (activating/deactivating titles, update coverage dates to reflect correct access, etc.).  I help the Electronic Resources and Discovery Librarian as needed for tasks such as journal access, database issues, and maintaining access. I communicate with multiple vendors and review licensing agreements for the Head of Continuing Resources. I work with DDA (demand driven program) e-books: MARC record loading and invoicing; watching the budget.

 

 

Education: 

Bachelor of General Studies with minors in Southern Studies, English, and History

Honors: 

Cum Laude

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The University of Mississippi
P.O. Box 1848, University, MS 38677 USA
(662) 915-7211